The UK and Scottish Governments have been updating businesses and the public with guidelines to cope with the current situation and we would like to update on current status within our organisations.
As of today all staff are working as normal in office but we are asking clients to try to communciate with us by email. We will endevour to answer emails within 24 hours but will prioritise those we feel require quicker reply. It has also been announced that at lunchtime on Friday schools may be closed and the period of closure will be advised. At this time we will then update further but we see no factors which will affect our ability to complete work as we are now. We have heavily invested in processes and technology to allow for this situation naturally by becoming a cloud based company. It is likely on a day to day basis staff may be affected with working in office but they have the same access at home using company laptops as they do here. This is why it is important e-mails are sent as they will not have access to calls. Calls can be answered by senior staff who have access through apps on phone. However there may be need to support families as will clients.